Privacy Policy

This privacy notice explains how we, Sports-Snaps.com and Icarus Now LLC (the company behind Sports-Snaps), process personal data in our business as per the General Data Protection Regulation (GDPR) and other relevant data protection and privacy laws applicable to our business.

Sports-Snaps is a privacy-first sports software company. We make money from licensing our products for use on other websites and in-house advertising plans. So there's no need or reason to sell, rent or give away any of your personal data.

We are not owned by any conglomerate parent companies or report to any board of directors. We run an ethical business that hopes to provide value to fans to further enjoy the games we love.

We hope to provide you with clear and transparent information on how we process your personal data (as a controller) and your data protection rights. If you feel that any information is unclear or missing, please do not hesitate to contact us.

We start this policy by describing our processing as the controller of your personal data. We also process some personal data on your behalf, as a data processor, described at the end.

• Access and rectification: you may request a copy of the information we process about you and ask us to rectify any incorrect data.
• Erasure or restriction: in some circumstances, you may ask us to delete or restrict our processing of your data, but we cannot delete any data we are legally required to process.
• Object to processing: in some circumstances, you may ask us to stop processing your data.
• Data portability: in some circumstances, you may ask us to transfer your data to you or another organization.

If you're unhappy about how we process your data, you have a right to complain to a national data authority. We hope, however, that you will contact us first so that we can try to resolve the matter for you in a satisfactory way.

Please get in touch with us if you have any questions about how we handle your data or want to exercise one of your rights. You are entitled to a reply within 30 days.

We typically process personal data on existing customers, website visitors and vendors and collaboration partners.

We may process personal data when you:

• Contact/communicate with us online (email, video calls, social media, etc.) or on the phone
• Use our services/software (Sports-Snaps.com)
• Deliver products/services to or enter into a collaboration with us

It is voluntary to provide us with personal data, but we cannot provide you with our services if you choose not to.

We do not rent, buy or sell personal data from or to others, use automated decisions or profiling in the processing of your personal data, or process any special category data as per the GDPR Article 9.

We only process your personal data when we have a purpose and a lawful basis for doing so. Under the GDPR Article 6-1, the lawful bases we rely on are:

• Your consent
• We have a contractual obligation (contract)
• We have a legal obligation
• We have a legitimate interest

As a rule, we do not process personal data for longer than necessary to fulfill the purpose for processing.

We will only retain data for as long as we are required to as per applicable legal obligations such as accounting, tax, labour laws or any other relevant rules and regulations.

This section describes when and how we process your data, for what purposes and our legal grounds to do so (lawful bases). We also specify the retention periods for the processing.

We process personal data when:

5.1. You communicate with us

Regardless of your relationship with us, as a potential or existing customer, vendor or other, we process your personal data whenever you communicate with us. This could be when you contact us through email or social media. Depending on where and how you contact us, this may include your name, contact details, IP address and other information you choose to send to us. We use a customer support system to manage personal data on potential and existing customers.

The purpose is to be able to respond to your inquiries and, on some occasions, to keep records in case of complaints or legal claims. The lawful basis is f), where our legitimate interest is to respond to your inquiries and, on some occasions, keep records in case of complaints or legal claims.

5.2. You sign up for a Sport-Snaps.com account

When you create a free account to access all games and quarters, you need to share your email address and name.

5.3. You receive marketing as a registered user

If you have a free account you have the option to sign up for marketing emails. We will occasionally send you emails containing a promotional element or news about the site. The personal data we process is your name and email address. The purpose is to provide you with news and offers related to your account. The lawful basis is f), where our legitimate interest is to offer our relevant products and services. The lawful basis could also be a), where you have given us your consent to such marketing.

You can opt-out of marketing emails at any time by clicking the unsubscribe link in any such email. We process the data for as long as we have a customer relationship with you or if the processing is based on your consent until you withdraw it. When you ask us not to send you any promotional materials, your account will be flagged as "unsubscribed from marketing" in our internal database, and you won't receive any further marketing emails from us. We are still required to process data for accountancy, tax and other business purposes if you are our customer.

5.4. You respond to our surveys

We sometimes send surveys to our customers to improve our product. Responding to our surveys is completely voluntary. We process personal data such as your name, contact details and other information you choose to share with us. We do not process any personal data if a survey is anonymous.

The purpose is to gather your feedback to continuously improve our products and services and provide you with better customer service in the future. The lawful basis is a) consent. We review this data at our regular GDPR audits and delete personal data as appropriate; however, no later than two years after responding to the survey.

5.5. You supply services to or collaborate with us

When you enter into an agreement with us either as a vendor, partner or data processor, we process personal data such as your name, contact details and correspondence. The purpose is to enter into this agreement and communicate with you before, during and after our formal business relationship.

The lawful bases are b) contract, c) legal obligation related to accounting, tax and other business laws we are required to abide by, and f) where our legitimate interests are to be able to communicate with you before, during and after our formal business relationship (described under the paragraph "You communicate with us" above). We store personal data for as long as we have a formal business relationship and then for up to 6 years after, in accordance with our legal obligations for accounting, tax and other business purposes.

5.6. You use our website

We do not use cookies or similar technology on our website for unauthenticated users, and we don't collect any personal data that would trigger the consent requirement under the ePrivacy Directive (Directive 2009/136/EC). We pay to use an ePrivacy Compliant Analytics service (Fathom Analytics).

If you have an account with us, then you must agree to our website analytics consent, which includes the use of cookies. These are the website analytics programs we use:

• Google Analytics: More in depth analytics on how recurring users interact with our website.
• Microsoft Clarity: to see how users interact with our products online.

We use the information from these analytics services to improve our website and services. The lawful basis is: consent. We process the data for as long as you have an account with us and then for up to 6 years after, in accordance with our legal obligations for accounting, tax and other business purposes.

To run our business efficiently and securely, we sometimes will have to share your personal data with other (trusted) parties such as:

• Data processors: providers of various services that process your personal data on our behalf
• Our accountant
• Professional advisors from other industries, such as law and finance
• IT support, when necessary
• Public authorities: when we are obliged to report to them

We require that all such recipients secure data in accordance with good information security and as per the requirements of this Privacy notice. We review and quality assure all vendors and data processors and enter into a data processing agreement/addendum whenever necessary.

6.1 We use data processors for:

• Email, calendar and digital meetings
• Accounting/bookkeeping
• This website
• Transactional emails to customers
• Support ticket system

6.2 Transfer of personal data outside the EU/EEA

In some cases, your personal data will be transferred to a "third country", i.e. outside the EU/EEA. For example, where we use data processors to manage email services. We only use data processors we trust that are well known, reputable, and have a data processing agreement/addendum.

We take information security as seriously as privacy, and we will always do our utmost to safeguard your personal data in the best possible way. For example, we do not store passwords, data encryption, and several other measures to secure our data and prevent unauthorized persons from accessing, altering, deleting, or in any way affecting the data we store, including your personal data.

We only allow others to access or process your personal data in accordance with our instructions and only when strictly necessary (e.g. in the unlikely event that we require IT support).

You have a right to access your personal data and request a correction if you believe it is inaccurate. If you have submitted Personal Information and would like to have access to it, or if you would like to have it corrected, please get in touch with us using the contact information provided below.

We may update this Privacy Policy periodically to reflect changes in our services or policies. If significant changes are made, we will notify you. Continued use of the Platform after an update constitutes acceptance of the revised policy.

Questions? Contact us